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Case studies

Latham Cusack Property

I have used Asset Smoke Alarms for a period of over 8 years.
As Department Head of around 1400 properties, I was previously using a large smoke alarm company that had not been performing their obligations, provided poor communication and made a string of mistakes – so needed to find an adequate replacement, which brought me to using Asset Smoke Alarms.
 
Since transferring to Asset, the transition between companies was seamless. My confidence in being able to rely on a company to meet my expectations and fulfil their responsibilities was renewed. They are a family run business whose personal attention and high level of service goes beyond my expectations. Their efficiency between us issuing the work order and the job being completed is done in a timely manner. Additionally, any areas of concern that they feel we should know about from a property management perspective are brought to my attention (relating to the tenancy or the specific issues about the property).
 
Since opening my own Property Management business and quickly expanding rent roll, Asset were my first choice in Smoke Alarm maintenance companies and I have no hesitation in recommending them to any future Real Estate office or Landlord.

Sarah Latham, Director

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Case studies

The Agency

I confirm that we have been using the services of Asset Smoke Alarms since May 2011.
 
Prior to Asset Smoke Alarms servicing our rental properties we were using one of the largest Smoke Alarm companies in Sydney for 5 years and at first they were very good but as the years went on we found their level of service greatly diminished and a lot of our properties that we thought were compliant had not been serviced for years thus putting our landlords and company at risk. Invoices were sent to us prior to jobs being done and tenant complaints started rolling in regarding their scheduled appointments being missed etc.
 
We employed Asset Smoke Alarms to service our properties and have not looked back. We have never had a complaint from a tenant or landlord about Dougs service and professionalism and know that every maintained property is now serviced correctly and is compliant.
 
At all times I have found Doug Edwards to be an extremely reliable & hard-working tradesperson who treats all our staff, tenants and landlords alike with respect and courtesy.
Asset Smoke Alarms would be a tremendous asset for any company and has my highest recommendation.

Dee Uther, Senior Property Manager

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Case studies

Stone Real Estate

Doug from Asset Smoke Alarms goes above and beyond to deliver excellent, professional service to all of his clients, every time.
 
Working in Real Estate, I have come across many smoke alarm companies but Doug and the Asset team outshine them all by far. I wouldn't use anyone else!
 
I would highly recommend Asset Smoke Alarms to anyone who needs the service of an amazing smoke alarm technician, from changing the battery, ingoing smoke alarm checks or a complete overhaul of a smoke alarm system Doug can do it all.

Jenny Billing, Property Manager